Derek Duong

I am currently a third year Software Engineering student at the University of Guelph with a passion in all things tech. Through my studies and personal projects, I have developed a strong foundation in software developement and a keen interest in web developement.

I am always looking for new opportunities to learn and grow as a developer. I am known for being focused, hardworking, and a team player. Some of my strengths, include problem solving, design and thinking on my feet.

When I'm not at the computer,I enjoy practicing mixed martial arts, Working out, cooking yummy food and reading books of all genres.


2024 - PRESENT

Student IT Technician (Co-op)

Diagnosis and resolution of issues, problem tracking, client training, diagnosis and replacement of failed hardware components, software and hardware installation and configuration, liaising with hardware and software vendors, maintaining computer inventory/support ticket system and similar tasks. Designing, implementing, documenting process improvements
Windows Mac Active Directory Microsoft Office Microsoft Teams Zoom Remote Desktop ServiceNow